Returns & Exchanges
At So Good BB, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely pack the unused products in their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing